Shipping Policy
What’s the expected delivery date for my order?
The shipping times listed on our website are provided as a guideline, showing that 95% of orders arrive within this period. If you need your curtains by a specific date, please reach out to us at support@regalcurtain.com to confirm the delivery schedule—extra charges may apply.
Once your order has been shipped, you will receive a tracking number so you can monitor its progress.
Production Time
Our curtains have a production time of 7–12 days.
Shipping Times
- USA: 16–20 days
- Canada: 24–28 days
Delivery Service
Our delivery service brings your order straight to your door, with all taxes and customs clearance included (signature may be needed for secure receipt).
Shipping Carriers
We work with DHL Express, FedEx, and UPS.
Can I pick a specific shipping carrier?
We handle that for you to ensure the best service. Depending on your address and package weight, we’ll use a top carrier like USPS, DHL, FedEx, or UPS, all through our own accounts for reliable delivery.
Unsupported Delivery Addresses
We only ship to physical street addresses, whether residential or commercial. Military addresses and P.O. boxes are not supported.
Shipping Origin
Samples, curtains, and blinds are shipped directly from our vertical factory via DHL/UPS/FedEx.
Tracking Your Order
When your order ships, we’ll email you the tracking number and carrier details. You can then follow your delivery or make updates through the carrier’s website.
Can I update my shipping address after the order has been dispatched?
Unfortunately, we cannot change the shipping address once the order has shipped. Please double-check your address before submitting your order.
